Mr Thomas Chua Kee
Seng: To ask the Minister for Trade and Industry in view
of the 0.8 per cent decline in Singapore's labour productivity in 2014, whether
the Ministry can provide an update on the programme outcomes of the three
productivity centres that have received government funding.
Oral Answer by Mr Teo
Ser Luck, Minister of State for Trade and Industry:
1. We have introduced an extensive range of schemes
and grants to help companies upgrade their productivity. We also recognise that
even if companies are ready and willing to improve productivity, some need help
to diagnose productivity issues, implement productivity improvement projects, adopt
new and relevant technology and identify the right schemes to support their
productivity journey.
2. Assistance is available at different levels. The
SME Centres, as a first stop for businesses, provide comprehensive basic advisory
services. For more customised help, our Centres of Innovation provide help with
technology and Intellectual Property translation, while Productivity Centres
give productivity advice and consultancy. There are Productivity Centres to
serve three key clusters. These are the Construction Productivity Centre (CPC)
for Construction, the Singapore Innovation and Productivity Institute (SiPi)
for Manufacturing, and the Singapore Productivity Centre (SPC) for Retail and
Food Services.
3. To date, about 800 companies have benefitted from
these services. Their productivity projects have delivered good results. Take for example, SYSPEX, an
SME in the packaging business. It reduced its processing time by 20 per cent
and improved space utilisation by 30 per cent after upgrading its warehouse
infrastructure and systems. SiPi provided invaluable consultancy assistance for
this project, while SPRING supported the project with the Capability
Development Grant. In general, companies have seen 10 to 20 per cent
improvements in productivity metrics such as process cycle time, machine
utilisation, and storage capacity after implementing projects with help from the
Productivity Centres.
4. Apart
from assisting companies, the Productivity Centres also organise conferences, workshops,
seminars, and study trips. Through such events, companies can learn more about
productivity techniques, technological developments and best practices in their
sector. About 1,300 companies and 1,000 participants have benefitted from these
so far.
5. The
Productivity Centres have proven to be a valuable resource for our companies. We
are therefore strengthening their capabilities further to better meet
companies’ needs and deepen productivity expertise in Singapore. Firstly, we
are expanding the pool of productivity consultants, including those with
specific industry expertise, such as in Retail or Food Services. Secondly, the
Centres are conducting applied research and benchmarking studies, to gauge
where we stand and how we can effectively address sector-specific productivity
issues. Lastly, we will continue to monitor industry demand, and scale up our
Productivity Centres to cover new sectors where required.
6. Through
initiatives like the Productivity Centres, the Government continues to support our
companies as we work towards achieving our long-term productivity target.